Acute Medical Services, LLC hosts one of the most advanced dispatch centers in the country. We leverage technology to improve patient care and to assure timely responses. Here are some highlights.
NAEMD Certified Dispatchers
All of our dispatchers are required to obtain the NAEMD national dispatch certification and maintain it. Our dispatchers go through a thorough training program in addition to their certification classes. Our dispatch staff is able to handle all forms of calls from Emergency, Non-Emergency Transfer, Fire, and Police. We are the best in the business because we hire and train the best there is.
Secure and Encrypted Radio and Cellular Network
Acute Medical Services, LLC uses state of the art 800mhz and Celluar radio networks to keep communication secure and encrypted between our dispatch and field staff. We are able to keep in contact with all of our regions state wide and have one of the most robust radio and cellular networks available.
Next Generation CAD (Computer Aided Dispatch) System
Acute Medical Services, LLC has designed and implemented our own CAD (Computer Aided Dispatch) system which leverages advanced technology, proprietary algorithms, enhanced security strategies, and is fully HIPAA/HITECH compliant. Our response times are the lowest in the industry due to having a solid field staff and leveraging technology to ensure our operations exceed our client’s and patient’s needs.